If you are "Connecting" also called "Redirecting" your domain purchased elsewhere so that it points to your WebSelf site, you are using WebSelf DNS settings.
In certain cases a DNS or MX settings change is necessary for your domain and linked services to work properly.
Here's how to change the DNS and MX settings for your domain connected to your WebSelf site.
- In your individual dashboard, click on "Manage" and then on "Domains".
- Go to the gear icon located at the right of your domain name.
- Click on "Advanced Settings".
- You will be presented with a table that contains two types of records:
1. DNS records (HOST)
2. MX Recording (Email)
MX Recording (Email)
If you are "Connecting" also called "Redirecting" your domain purchased elsewhere so that it points to your WebSelf site, you are using WebSelf DNS settings.
If you have email addresses linked to your domain name, following DNS change, the email addresses linked to your domain have been disabled.
In order to reactivate your email addresses linked to your domain, you have a configuration to complete in the section "MX records:
- Click on Modify.
- Click OK (to the alert message).
- The Edit MX table is displayed.
- Click on Add.
- Leave the "HOSTMANE" field empty (unless you have a value to report).
- Enter the value and its priority.
- Click on Save.
Here is the configuration of MX records to do for the most popular domain providers:
Gandi:
Here are the MX records:
@ 10800 IN MX 50 fb.mail.gandi.net.
@ 10800 IN MX 10 spool.mail.gandi.net.
Here is the table with the configured values:
Google Suite (G Suite)
Here are the MX records:
ASPMX.L.GOOGLE.COM. (Priority 1)
ALT1.ASPMX.L.GOOGLE.COM. (Priority 5)
ALT2.ASPMX.L.GOOGLE.COM. (Priority 5)
ALT3.ASPMX.L.GOOGLE.COM. (Priority 10)
ALT4.ASPMX.L.GOOGLE.COM. (Priority 10)
Here is the table with the configured values:
OVH:
Here are the MX records:
- If you have activated an antispam on at least one of the e-mail accounts attached to this domain:
Priority 1; mx1.mail.ovh.net.
Priority 5; mx2.mail.ovh.net.
Priority 100; mx3.mail.ovh.net.
- If you have not activated an antispam on the e-mail accounts attached to this domain:
Priority 1; ex.mail.ovh.net
Here is the table with the configured values:
NIC.FR / LWS
Here are the MX records:
@ 21600 IN MX 10 mail.collantsnandi.fr
Here is the table with the configured values:
GoDaddy
Here are the MX records:
0 – smtp.secureserver.net
10 – mailstore1.secureserver.net
Here is the table with the configured values:
Infomaniak.ch
Here are the MX records:
5 mta-gw.infomaniak.ch
Here is the table with the configured values:
NOTE:
It is likely that the configuration for your provider is not listed in the above examples; However keep in mind that the principle is the same:
In the example of Infomaniak.ch, the 5 designates the Priority and mta-gw.infomaniak.ch designates the target (Point to) of the MX Record.