Shipping

In the Shipping methods section, you can add shipping methods and set up your shipping options.

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Add a shipping method

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For the button, Add a delivery method, these are your options:

This method applies to:

- All countries: Check this option to apply to all countries in the world.

ATTENTION:
- It is not possible to configure TWO SHIPPING METHODS for the SAME country.

- It is possible to configure TWO SHIPPING RULES for the SAME country.

- To the following countries: Choose the country (s) from the drop-down box, one country at a time.

Shipping option: For this shipping method, you will have to add options to manage the different shipping fees.

Please select from the four following choices:

  • By weight
  • Fixed
  • Free
  • At delivery

 

1.- By weight

Name: Enter a name for the option.

Delivery Time: Enter a delivery time for this option.

The rules according to the weight are written in the following format:

If the Minimum Weight is from X (0.000) kg to Maximum Weight Y kg, then the Delivery Cost is A €

Minimum Weight: Default to 0.000

Maximum weight: Enter a maximum weight (kg) for this rule.

Cost: Enter a fixed fee for this rule.

To add a new rule, click Add.

To save the delivery option, click Add at the bottom of the window.

 

2.- Fixed

Name: Enter a name for the option.

Delivery Time: Enter the delivery time for this option.

Prerequisite: Choose a condition for this option.

By item: select this if you want your customer to pay a delivery charge per item.

By order: select this if you want your customer to pay a delivery fee per order.

Cost: Enter a fixed charge for this option, depending on the chosen condition.

To save the option, click Add at the bottom of the window.

 

3.- Free

Choose a Condition:

Name: Enter a name for the option

Delivery Time: Enter the delivery time for this option.

 

Prerequisite: Choose a condition for this option.

  • By price: select this if you want your customer to pay a delivery charge from a certain amount in the basket. Configure the Minimum Price, Maximum Price and Cost.
  • By weight: select this if you want your customer to pay for delivery costs from certain weights (kg) in the basket. Enter the Minimum Weight (kg), Maximum Weight (kg) and Cost.

To save the option, click Add at the bottom of the window.

 

4.- At delivery (NEW FEATURE)!
With this shipping method, your customers can order your products online and pick them up at your store or point of sale.

Name: enter a name for the option.
Pickup address: enter the pickup address (address of your store or point of sale).
When will my order be ready? (Optional): this information is optional. Here you can give an exact date or indicate that an email will be received when the order is ready to pick up.
Pickup Instructions: Enter the procedure to pick up the order.
To save the delivery option, click Add at the bottom of the window.

NOTE: The “At delivery” shipping option is not enabled by default in the store; to be displayed to your customers, first, it must be configured.

PLEASE NOTE: For on-site delivery, you must enable the payment method "On delivery", this payment method is only offered with a Business / eCommerce plan.

To add another Shipping Option to your Delivery Mode, click on Add Delivery Option.

 

IMPORTANT:
If you have set up a Free shipping method and you want your customer to pay and pick up their order on site, make sure that no online payment method is activated.

 

 

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